Brand

The End of Marketing Poppycock

Every clever claim now has to survive a regulator, a competitor, a journalist and an AI model.  For…

What Happens When You Give a Pirate a Face Lift.

Why customers revolt when companies like Cracker Barrel, Spotify and Coca-Cola mess with the brands people thought they…

The Brief Is Still the Problem. AI Just Made It Worse.

We used to suffer from marketing briefs that were too short, too vague and too lazy. Now we’re…

You Don’t Need More Content. You Need More Credibility

Everyone is publishing. Almost no one is being referenced. If your brand isn’t showing up where decisions are…

Yapper Ads Talk Too Much, Convert Anyway—and Leave Little Behind

They ramble. They convert. They scale. But what was the brand? I remember seeing an ad years ago—print,…

How Retail Media Is Reshaping Marketing Budgets

Retail media — advertising sold inside platforms like Amazon and Alibaba — is now the fastest-growing major advertising…

Your Customers Are Deciding Without Visiting You

More than half of Google searches now end without anyone clicking a website. Add TikTok search, Amazon, Instagram…

Subscription Overload: Consumers Aren’t Cancelling Brands, They’re Cancelling Complexity

The subscription model didn’t fail. It overreached. What we’re seeing now isn’t collapse but erosion, as consumers quietly…

Growing Sales by Reducing Choices

The next growth lever isn’t adding features, SKUs or options. It’s removing friction, decisions and doubt. Brands that…

Many Happy Returns: Your Brand Is Now Judged by How Easily It Can Be Sent Back.

Once upon a time, product returns and service cancellations were an accounting problem. Today they’re a branding decision,…